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Frequently Asked Questions
What are your shipping options and delivery times?▼
Timoteo offers standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 days depending on your location.
How do I return or exchange an item?▼
We accept returns within 30 days of purchase. Items must be unworn with original tags attached. Simply visit our online portal to generate your prepaid return shipping label.
Which payment methods do you accept?▼
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For your convenience, we also offer flexible installment plans through Shop Pay and Klarna at checkout.
How do you ensure the quality of your garments?▼
Every Timoteo piece undergoes rigorous quality control. We source premium fabrics and partner with ethical manufacturers to ensure your clothing maintains its shape, color, and comfort over time.